Privacy Policy UNSAID Last updated: March 21, 2023

• INTRODUCTION

This privacy policy informs you, in detail, regardless of your status (internet user, customer, prospect, partner, supplier, or candidate) ("you"), about how we collect and process your personal data.

This privacy policy complies with the legal provisions applicable to the protection of personal data, including those defined by the French Data Protection Act under Law No. 78-17 of January 6, 1978, known as the "Loi Informatique et Libertés" and by General Data Protection Regulation No. 2016/679 ("GDPR").

We reserve the right to modify this privacy policy at any time, especially to comply with current regulations.

• DEFINITIONS

In the context of the privacy policy, the following terms have the following meanings:

• "Customer": Refers to any consumer who has accepted the General Terms and Conditions of Sale.
• "General Terms and Conditions of Sale" or "GTC": Refers to the terms and conditions on the Site, accessible here.
• "Supplier / Partner": Refers to any natural person or legal entity with professional status who has entered into a contract with the Company.
• "Products": Refers to all products offered for sale by the Company.
• "Site": Refers to the website published by and accessible at the address: https://unsaid.com/.
• "User": Refers to any natural person who accesses and navigates the Site.

• WHO IS THE DATA CONTROLLER?

The company Walking Tree EU BV, registered and established in Belgium under the number 0561987613, with its registered office at De Burburestraat 20, Box No. 122, Off No. 328, 2018 Antwerp, Belgium ("the Company," "we," or "our"), acts as the data controller for your personal data as described in the Privacy Policy.

• WHAT DATA IS COLLECTED ABOUT YOU AND FOR WHAT PROCESSING PURPOSES?

Personal data refers to any information that can identify an individual. It does not include anonymous data.

We may carry out the processing of your personal data for the following purposes:

When we are required to collect personal data in accordance with a legal obligation and for the performance of a contract to which we are a party, and you do not provide us with this data when requested, we may not be able to fulfil the contract. Therefore, we may need to cancel an order for a Product or service.

We only use your personal data for the purpose for which it was collected or for a reasonably compatible purpose when necessary.

We do not engage in automated decision-making or any type of automated profiling.

• HOW DO WE COLLECT YOUR PERSONAL DATA?

We may collect data that you provide to us directly (e.g., by filling out forms on our website or sending us emails). We may collect certain data about you when you use our website through cookies and similar technologies. Please refer to our Cookie Policy for more details on this.

We may also receive data from public sources inside or outside the EU.

• DISCLOSURE OF YOUR PERSONAL DATA

We do not sell, trade, rent, license, or otherwise transfer your personal information to one or more third parties. This does not include trusted third parties who assist us in operating www.unsaid.com, managing our business, or providing services to you. These third parties are not authorised to use your personal data for purposes other than those authorised by us.

Within their respective roles and for the purposes stated in Article 4, the categories of recipients who may have access to your data include: 

• Employees of the Company and companies within our group that provide us with services.
• Service providers who provide IT and system administration services.
• Professional advisors, including lawyers, bankers, auditors, and insurers.
• If necessary, relevant authorities, mediators, accountants, auditors, bailiffs, debt collection agencies, government bodies.
• Third parties to whom we sell, transfer, or merge parts of our business or assets.
• Third parties who may place cookies on your devices with your consent (for more details, see our Cookie Management Policy or the Cookie Management section).

• INTERNATIONAL TRANSFERS

We may transfer your data outside the territory of the European Economic Area ("EEA").

Indeed, we may share your personal data within our group of companies, which involves transferring your data outside the EEA.

When we transfer your data outside the EEA, we ensure that protection measures are in place to ensure a similar level of security for your personal data, including the application of standard contractual clauses issued by the European Commission, complemented by additional safeguards.

For more information on data transfers outside the EU, you can contact us:

• By post at the following address: Walking Tree EU BVBA – Data Protection Lead – Hoveniersstraat 30, Box 122, 2018 Antwerp, Belgium
• By email at the following address: privacy@unsaid.com

• DATA SECURITY

We have implemented appropriate technical and organisational measures to ensure the security, integrity, confidentiality, and authenticity of your personal data to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. Employees and partners are only granted access to your personal data for purely professional purposes. They will only process your personal data according to our instructions and must keep it confidential. Information related to financial transactions is protected by the high-security measures adopted by our payment gateway provider.

We have procedures in place to deal with any suspected personal data breach, and we will notify you and any applicable regulatory authority of a breach if we are legally required to do so.

• WHAT ARE YOUR RIGHTS AND HOW CAN YOU CONTACT US?

Under data protection laws, you have rights relating to your personal data.

Subject to the conditions applicable to the exercise of these rights, you have the following rights:

• Right of access: You have the right to receive confirmation whether your personal data is being processed and, if so, to receive a copy of all data we hold about you.
• Right to object to the processing of your data for legitimate reasons.
• Right to withdraw your consent at any time if the legal basis for processing is consent.
• Right to personal data portability: Only when the legal basis for processing is the performance of a contract or consent, you can receive your personal data concerning you in a structured, commonly used, and machine-readable format, for the purpose of transmitting it to another party. You also have the right to have your personal data transmitted directly to that party.
• Right to rectification: You have the right to request the rectification, without undue delay, of inaccurate or incomplete personal data.
• Right to restrict processing: You have the right to request the restriction of processing of your personal data in certain cases defined by law.
• Right to erasure: Subject to certain conditions detailed in Article 17 of the GDPR.
• Right to determine the fate of your data after your death and to choose whether we disclose (or not) your data to a third party you have previously designated. In the event of death and in the absence of your instructions, we undertake to destroy your data, unless their retention is necessary for evidentiary purposes or to comply with a legal obligation.

For any questions regarding the processing of your data, or if you wish to exercise any of the rights listed above, you can contact us:

• By email at the following address: privacy@unsaid.com
• By mail at the following address: Walking Tree EU BVBA – Data Protection Lead – Hoveniersstraat 30, Box 122, 2018 Antwerp, Belgium
• On the Site: https://unsaid.com/en/contact-us

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive, or we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to an unauthorized person. We may also contact you to request further information in connection with your request to expedite our response.

We aim to respond to all legitimate requests within one month. It may take longer than a month if your request is particularly complex or if you have made several requests. In this case, we will notify you.

If you are not satisfied with any aspect of how we collect and use your data, you have the right to lodge a complaint with the data protection authority in your country of residence: 

• For France, CNIL: https://www.cnil.fr/
• For Belgium, APD: https://www.autoriteprotectiondonnees.be/

However, we encourage you to contact us first if you have a complaint so that we can try to resolve it for you.

• LINKS TO THIRD-PARTY PARTNERS

This website may include links to third-party websites, plugins, and applications. Clicking on these links or activating these connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave our website, we encourage you to read the privacy policy of each website you visit. 

• COOKIES

For more information on the cookies we use, please refer to our Cookie Management Policy.