Personal data refers to any information that can identify an individual. It does not include anonymous data.
We may carry out the processing of your personal data for the following purposes:
For prospects: Your data is retained for a period of three (3) years from the last interaction we had with you.
For Customers: Your data is retained for a period of three (3) years from the end of our contractual relationship.
We will retain your login data for a period of one (1) year.
Our legitimate interest in promoting our Products to Clients.
User's consent when subscribing to the newsletter.
Your personal data is kept until you unsubscribe from the newsletter.
You can unsubscribe or request that third parties stop sending you marketing messages at any time by following the unsubscribe links in any marketing message sent to you or by emailing us at email@example.com at any time.
When we are required to collect personal data in accordance with a legal obligation and for the performance of a contract to which we are a party, and you do not provide us with this data when requested, we may not be able to fulfil the contract. Therefore, we may need to cancel an order for a Product or service.
We only use your personal data for the purpose for which it was collected or for a reasonably compatible purpose when necessary.
We do not engage in automated decision-making or any type of automated profiling.
We may also receive data from public sources inside or outside the EU.
We do not sell, trade, rent, license, or otherwise transfer your personal information to one or more third parties. This does not include trusted third parties who assist us in operating www.unsaid.com, managing our business, or providing services to you. These third parties are not authorised to use your personal data for purposes other than those authorised by us.
Within their respective roles and for the purposes stated in Article 4, the categories of recipients who may have access to your data include:
We may transfer your data outside the territory of the European Economic Area ("EEA").
Indeed, we may share your personal data within our group of companies, which involves transferring your data outside the EEA.
When we transfer your data outside the EEA, we ensure that protection measures are in place to ensure a similar level of security for your personal data, including the application of standard contractual clauses issued by the European Commission, complemented by additional safeguards.
For more information on data transfers outside the EU, you can contact us:
We have implemented appropriate technical and organisational measures to ensure the security, integrity, confidentiality, and authenticity of your personal data to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. Employees and partners are only granted access to your personal data for purely professional purposes. They will only process your personal data according to our instructions and must keep it confidential. Information related to financial transactions is protected by the high-security measures adopted by our payment gateway provider.
We have procedures in place to deal with any suspected personal data breach, and we will notify you and any applicable regulatory authority of a breach if we are legally required to do so.
Under data protection laws, you have rights relating to your personal data.
Subject to the conditions applicable to the exercise of these rights, you have the following rights:
For any questions regarding the processing of your data, or if you wish to exercise any of the rights listed above, you can contact us:
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive, or we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to an unauthorized person. We may also contact you to request further information in connection with your request to expedite our response.
We aim to respond to all legitimate requests within one month. It may take longer than a month if your request is particularly complex or if you have made several requests. In this case, we will notify you.
If you are not satisfied with any aspect of how we collect and use your data, you have the right to lodge a complaint with the data protection authority in your country of residence:
However, we encourage you to contact us first if you have a complaint so that we can try to resolve it for you.
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