Exchanges or refunds are offered within 30 days of receiving your order.

Exchanges:
Exchanges are available for an item of equal or greater value. To proceed with an exchange, please contact us at hello@unsaid.com.

Refunds:
Refunds are exclusively available to the original purchaser, issued to the payment method used for the initial purchase. Refund processing may take up to 14 days from the receipt of the returned product. To request a refund, please contact us at hello@unsaid.com.

Conditions:
Items must be returned in perfect condition, in their original packaging, along with the receipt and all accessories: boxes, booklets, tags, protective elements, etc.

No exchanges or refunds will be accepted for personalized products.